It’s time to get to know Víctor Rojas, one of the most experienced Business Managers at PrimeIT. Víctor joined the company four years ago, and since then, he has faced a wide range of challenges that have fueled both his professional and personal growth.

Thanks to his hard work, perseverance and strategic vision, Víctor now holds the position of Lead Business Manager, leading a team of eight people. He is a clear example of how commitment and teamwork open the door to new opportunities, making his career path an inspiring model for anyone starting out in this profession.

 

How do you remember your first months at Prime, and what has changed since then? Any key lessons learned as a Business Manager?

I remember the first few months as a period of observation and learning a lot alongside the PrimeIT team, not only professionally but also personally. At that time, one of the biggest lessons I learned as a Business Manager was understanding how to deal with problems in a structured and effective way, managing them rather than letting them manage me.

 

What was the most challenging aspect of stepping up to Team Lead?

One of the main challenges was changing my approach: shifting my focus from myself to each person on the team. It’s not just about getting the job done, but about motivating, supporting and helping each member to give their best.

 

You now lead a team of eight people in Team A. How would you define your leadership style?

I reflect and strive every day to adapt my leadership style to each team member. In some cases, it is necessary to set a clear course, and I may adopt a more autocratic style. With other, more experienced team members, I prefer a transformational approach, inspiring them and giving them the autonomy to grow and contribute to the fullest.

 

How do you balance client management with team management?

Finding the best balance is not easy, and it’s one of the most important points if you want to perform all tasks with excellence. I like to deal with urgent matters first, and then I always reserve 20% of my time to manage the balance between both sides and address issues that may have a major long-term impact.

 

What goals would you like to achieve with your team this year?

I would like to achieve 30% growth this year, but this goal would be much more rewarding if each member achieved their individual goals.

 

Now for the fun part…

If you could only keep one app on your mobile phone, which one would it be?

I could delete all the apps and just keep the phone calls; I think we would have more freedom.

 

What song is a must on your playlist to start the day with energy?

It changes, but lately, a song that gives me a lot of en